Terms and Conditions

By accessing or using The AI Leader Lab website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not access our services.

The AI Leader Lab provides AI leadership advisory services for CEOs and senior leaders, including:

• AI advisory and consulting programmes
• Individual and team advisory sessions
• AI implementation and strategy consulting
• Leadership development for AI adoption

3.1 Account Creation

To access certain services, you may be required to provide contact information including your name, email address, phone number, and professional details.

3.2 Accuracy of Information

You agree to provide accurate, current, and complete information and to update this information as necessary.

3.3 Confidentiality

You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account.

4.1 Scheduling

Consultations and advisory sessions are scheduled through our booking system. By booking a session, you agree to attend at the scheduled time or provide reasonable notice for cancellations or rescheduling.

4.2 Cancellation Policy

Cancellations must be made at least 24 hours in advance. Late cancellations or no-shows may forfeit the session.

4.3 Professional Advice

Our advisory services are provided for informational and strategic guidance purposes. While we provide expert advice, implementation decisions and outcomes remain your responsibility.

5.1 Our Content

All content on our website, including text, graphics, logos, images, videos, and software, is the property of Rawson Ellis Ltd (trading as The AI Leader Lab) and is protected by copyright, trademark, and other intellectual property laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our services for personal or internal business purposes only.

5.3 Restrictions

You may not:

• Reproduce, distribute, or create derivative works from our content without permission
• Use our services for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt our services
• Use our branding or content in a way that suggests endorsement or affiliation without permission

6.1 Consent to Communications

By providing your email address and contact details, you consent to receive:

• Service-related communications
• Marketing emails, newsletters, and promotional materials
• Updates about new programs and offerings
• Industry insights and resources

6.2 Opt-Out

You may opt out of marketing communications at any time as described in our Privacy Policy, but you cannot opt out of essential service-related communications regarding services you've requested.

6.3 Compliance

Our marketing practices comply with UK data protection laws and the Privacy and Electronic Communications Regulations (PECR).

7.1 Data Collection Purpose

We collect your contact information to:

• Deliver requested services
• Communicate about your advisory sessions
• Send marketing materials and updates
• Improve our services and user experience

7.2 Consent and Processing

By submitting your information, you consent to its processing as described in our Privacy Policy and these Terms.

8.1 Fees

Fees for services will be clearly communicated before booking. All fees are in GBP (£) unless otherwise stated.

8.2 Payment Methods

Payment must be made through our designated payment methods. You agree to provide current, complete, and accurate payment information.

8.3 VAT

All prices are exclusive of VAT unless stated otherwise. VAT will be added where applicable in accordance with UK law.

8.4 Refunds

Refund policies will be communicated on a per-service basis. Generally, refunds are not provided for completed services.

9.1 Mutual Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during advisory sessions, except as required by law or with explicit consent.

9.2 Your Confidential Information

We will protect your business information and discussions in accordance with professional consulting standards and UK data protection laws.

10.1 "As Is" Basis

Our services are provided on an "as is" and "as available" basis. To the extent permitted by law, we make no warranties, express or implied, regarding our services.

10.2 No Guarantee of Results

While we provide expert advisory services, we do not guarantee specific outcomes or results from implementing our recommendations. Business decisions and their outcomes remain your responsibility.

10.3 Professional Judgment

Our advice is based on our professional judgment and the information you provide. We are not liable for decisions made based on incomplete or inaccurate information.

11.1 Exclusions

Nothing in these Terms shall exclude or limit our liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be excluded or limited under UK law

11.2 Limited Liability

Subject to Section 11.1, our total liability for any claims arising from these Terms or our services shall be limited to the amount paid by you for the specific service giving rise to the claim.

11.3 Indirect Damages

To the fullest extent permitted by UK law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

You agree to indemnify and hold harmless Rawson Ellis Ltd (trading as The AI Leader Lab) from any claims, damages, losses, liabilities, and expenses arising from your use of our services or violation of these Terms.

We reserve the right to terminate or suspend access to our services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website and, where appropriate, by email. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

If any provision of these Terms is found to be unenforceable or invalid under UK law, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Rawson Ellis Ltd (trading as The AI Leader Lab) regarding your use of our services.

We shall not be liable for any failure to perform our obligations under these Terms where such failure results from circumstances beyond our reasonable control.

For questions about these Terms, please contact us at: